Free delivery
Every order over BGN 79.00 is delivered free of charge the next working day to your address, until requested by the Speedy office or to a Boxnow machine in your town.The price for delivery of orders under BGN 79.00 is BGN 5.00 to a Speedy office, BGN 7.00 to an address in the country and BGN 4.00 to a Boxnow machine.
It is possible for your order to be delivered the same day to an address in the city of Sofia, and for this it needs to be done by 3:00 p.m. on a working day, and it can be received by 7:00 p.m. at your address, with a charge of BGN 15 for the service. regardless of the value of the order.Payment is made to the courier upon receipt of the shipment or by credit or debit card. If you would like even faster delivery, please contact us.
Online orders are accepted from registered and non-registered users. After ordering online, expect to be contacted by phone within 30 minutes or the next business day (if you placed your request outside of business hours) to confirm it. Please note that unconfirmed orders are not shipped.
Requests by phone 0898 588 818 are accepted every day from 10.00 a.m. to 10.00 p.m.
Anonymity guaranteed upon receipt
Shipments are packed only by us and then brought sealed to the courier, thus the contents of your package remain unknown to the employees of the courier company. The description of the package is different every time, which ensures anonymity guaranteed upon receipt.
Warranty and returns
All goods in the store have a one-month full warranty, unless a longer one is expressly stated. According to Bulgarian legislation, you have the right to return purchased goods within 14 days, and we offer you this option, as you only need to pay all the costs of transporting them in both directions. Please note that due to the nature of our goods, it is absolutely impossible to refund your money if their packaging is damaged. Such goods are not accepted back and are offered accordingly in our store, thereby guaranteeing our customers that always buy unused items. Take advantage of this service of ours when you are not sure if you want to buy an item, so you can look at it at home and decide if you want to keep it. IMPORTANT: Ask if the items you choose have a protective film, because if they don't, they can't be replaced!
Professional consultation
Dear customers, take advantage of our professional consultation. Our staff, with more than five years of experience in sex toy sales, will guide you to the best choice you can make for yourself. Your satisfaction is important to us! Given the huge variety in our online store, you can seek our advice, and we will guide you correctly and competently. Have fun!
If you have chosen the option of delivery to a Speedy office, you can pay with any type of card directly upon receipt of the shipment.
